Privacy Policy

1. Information We Collect

Cyber Lotto Australia collects information to provide you with the best possible gaming experience while maintaining the highest standards of privacy protection.

Personal Information

• Name and contact details (email, phone number)
• Date of birth for age verification
• Account credentials and preferences
• Payment and transaction information

Technical Information

• Device information and IP addresses
• Browser type and operating system
• Usage patterns and gaming activity
• Cookies and similar technologies

2. How We Use Your Information

Your information helps us provide, maintain, and improve our services while ensuring compliance with legal obligations.

Service Provision

• Account creation and management
• Game access and functionality
• Customer support and communication
• Payment processing and verification

Legal Compliance

• Age verification and responsible gaming
• Fraud prevention and security
• Regulatory reporting requirements
• Dispute resolution and investigations

3. Information Sharing

We are committed to protecting your privacy and do not sell, trade, or rent your personal information to third parties.

Limited Sharing

• Service providers under strict confidentiality
• Legal authorities when required by law
• Regulatory bodies for compliance purposes
• Professional advisors under confidentiality

Your Consent

We will only share your information with your explicit consent, except where required by law or necessary for service provision.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Security Measures

• Encryption of sensitive data
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication

Data Retention

We retain your information only as long as necessary for service provision and legal compliance, typically up to 7 years after account closure.

5. Your Rights

You have several rights regarding your personal information under Australian privacy laws.

Access and Control

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your information
• Withdraw consent for processing

Communication Preferences

• Opt-out of marketing communications
• Choose communication channels
• Set notification preferences
• Manage account settings

6. International Transfers

Your information may be processed in countries outside Australia where our service providers are located.

Protection Standards

• We ensure adequate protection measures
• Compliance with Australian privacy laws
• Standard contractual clauses where needed
• Regular assessment of transfer risks

7. Children's Privacy

Our services are strictly for individuals aged 18 and above. We do not knowingly collect information from minors.

Age Verification

• Rigorous age verification processes
• Immediate account suspension if underage detected
• No retention of minor information
• Reporting to authorities if required

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Notification Process

• Email notification of significant changes
• Website updates with revision dates
• 30-day advance notice for major changes
• Continued use implies acceptance

9. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Complaints

If you believe we have not handled your privacy concerns appropriately, you may contact the Australian Privacy Commissioner at www.oaic.gov.au.

10. Effective Date

This Privacy Policy is effective as of January 1, 2025 and was last updated on January 1, 2025.